The survey conducted by external research team Micromex Research found that 82 per cent of those surveyed expressed satisfaction with council’s performance.

In conducting the survey, Micromex Research used a tried and tested methodology which saw 400 randomly selected residents complete the survey which covered basic demographics, satisfaction with council’s services and facilities and the satisfaction levels of the community according to measures within council’s four year delivery program. 

Narrabri Shire Council general manager Stewart Todd said the results were reward for hard work put in by council.

“It is great to see that Narrabri shire residents are largely satisfied with council’s performance,” Mr Todd said.

“Council has been working hard to deliver on behalf of the community, and these efforts are clearly being appreciated by our residents.”

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Several council facilities such as libraries, cemeteries and swimming pools all received high ratings in the survey.

The survey results showed an overall satisfaction level of Narrabri Shire Council among survey participants at 3.33 out of five, which is above the average for councils in NSW which sits at 3.22. 

Mr Todd said council would use the results as a benchmark going forward and would also use the results as a way of identifying areas of improvement such as roads, water and communication.

“Council is already making great progress in some of these areas with council expending $14 million on its road network last financial year and the Narrabri Water Augmentation project reaching the construction stage this year.

“There is always room for improvement, but the results of this survey are largely positive and show that Narrabri Shire is on the right track.”